Frequently Asked Questions |

Frequently Asked Questions

When you think to yourself "I want to sell my car", there are many questions that may come to your mind. Below is a list of questions we have compiled for your benefit to make your car selling process easy and quick.

  • How do we function?

You just need to complete 3 simple steps to get your valuation and sell your car:

  1. Enter your car details (make, model, year, mileage)
  2. Fill in your contact details to receive an instant valuation
  3. Schedule your appointment to visit us for an on-site inspection and sell your car in 30 minutes. We handle all the paperwork!
  • Why Choose Us is the most convenient and quickest way to sell your car in Dubai at a fair price, after we complete an on-site inspection of your vehicle

  • Car make is not on our website. What should you do?

Our database includes all the make and models of GCC as well as imported cars, so finding your car should be easy. However, in case your car make/model is not present in our database, you can just select 'Other' on the drop-down menu, book an appointment, and we will give you an evaluation at your appointment.

  • Do we buy cars that don't run or are damaged?

We assure to buy any car in any condition. If your car doesn't run, you would have to make arrangements to get your vehicle for an on-site inspection, where we will evaluate the car and give you a price for your car.

  • Do we buy Imported cars?

Yes we do buy imported cars after taking additional factors into account, as they are different from GCC specification cars.

  • Can I sell a car on behalf of a friend or family?

Yes, you can sell a car to us on behalf of a friend or a family member. We would require the following documents from you to complete the transaction:

  • Power of Authority (letter of authorization) from the registered owner of the vehicle.
  • ID (of the vehicle owner and person selling the car) issued by UAE government
  • Vehicle registration card, documents, and manual
  • Can I sell a company car?

Yes, you can sell your company car to us. We will require the following documents to complete the transaction:

  • Authorized signed and stamped letter from the company
  • Company trade license
  • Your ID issued by UAE government
  • Vehicle registration card, documents, and manual
  • How can I create an Appointment?

After you receive your valuation from our website, you can proceed by selecting the time and date on which you would like to visit us to sell your car. Once you confirm your appointment online, you will receive a confirmation email from us.

If you wish to reschedule your appointment due to any unforeseen circumstances, please call us to let us know a different date and time.

  • What documents should I bring to sell my car?

In order to ensure a quick and smooth process, please carry the following documents with you:

  • Official identification (Emirates ID, Driving License or Passport)
  • Vehicle registration card, car manual, car service history and any other related documents
  • If your vehicle is under loan or has an outstanding finance, please bring the letter from the bank that includes the loan settlement amount.
  • Do we charge any transaction fee?

The services provided by us are free of charge. There is no transaction fee involved to sell your car to us.

  • How will I be paid?

We can pay you in cash on the spot or do a bank transfer. A purchase agreement will be signed to complete the sale and you walk away with cash in hand or in the bank. We will handle the entire transfer process with RTA. If you wish to be paid via bank transfer, then we request you to carry your bank details for the appointment.

About Us How We Work Car Valuation Why Choose Us Terms & Conditions Frequently Asked Questions